Services

Everything considered

The quiet practicalities of a good stay — all of them quietly taken care of, so you need not think about them at all.

At DOM, the practical details of your stay are thought through before you arrive — so you can give your attention entirely to the city.

Arrival & stay

24-hour reception

A welcome at any hour, and a familiar face throughout your stay.

Airport & port transfers

Arranged on request — a calm car waiting for you on arrival.

Private parking

A limited number of spaces, reserved in advance of your stay.

Luggage & early arrival

We will hold your bags and ready your room as soon as we can.

In the hotel

Complimentary Wi-Fi

Fast, free connection throughout the rooms and public spaces.

Fitness room

A small, well-equipped gym for keeping to your own rhythm.

Cretan breakfast

A slow, generous breakfast of island produce, included every day.

Bar & lounge

A quiet bar for a morning coffee or a last glass in the evening.

Good to know

Step-free access

Lift access and an accessible room, so everyone is at ease.

Concierge

Tables, tickets and quiet local knowledge, whenever you need it.

Laundry & pressing

Same-day laundry and pressing, arranged through reception.

Pets welcome

Small, well-behaved pets are welcome by prior arrangement.

A member of staff helping a guest at reception

The concierge

The service that matters most isn't a list

The amenities are the easy part. What guests remember is the quiet help — the right table booked, the museum visited before the cruise crowds, the pharmacy found on a Sunday.

Our team lives in this city. Ask, and you will get a real answer — not a leaflet, but the version a friend would give you.

Ask us anything

Good to know

House notes

Times

Check-in
From 15:00
Check-out
Until 11:00
Breakfast
08:00 – 11:00, daily
Reception
Open 24 hours
Quiet hours
23:00 – 08:00

Practical notes

Parking
Limited — reserve in advance
Pets
Welcome by prior arrangement
Accessibility
Lift & one step-free room
Smoking
Non-smoking; permitted on terraces
Payment
All major cards accepted

Reservations

A stay with nothing left to chance

Every practical detail considered — so the only thing left to plan is how to spend the day.